Remote Access tools.
I've recently grown envious of LogMeIn.com tools.
Here are some alternates (in case you can't install LogMeIn because "other" support guys have it tied up):
Linked from this: http://it.slashdot.org/article.pl?sid=10/04/28/1916234
http://infoworld.com/d/mobilize/infoworld-review-free-remote-access-tools-windows-and-mac-018
- GBridge - http://www.gbridge.com/ - free and firewall friendly - somehow builds a VPN, then runs VNC through it.
- TeamViewer - http://www.teamviewer.com/index.aspx - claims to be free for non-commercial users.
tags: remote, rdp,